#06Healthcare2024$15K+ monthly losses prevented
Pharmacy Digital Transformation
Specialty Pharmacy
By Michael Oskola, Founder & AI Automation Architect · Project completed 2024
Built comprehensive Monday.com ecosystem with 6 interconnected databases, 3 automated pipelines, and integrated e-signatures.
Monday.comDocuSignGoogle Workspace
What was the problem?
Specialty pharmacy was losing $15K+ monthly due to missed prior-authorization deadlines, dropped prescription refills, and paperwork lost between departments.
How did Retailbox solve it?
Designed 6 interconnected Monday.com boards (prescriptions, authorizations, refills, patients, insurance, compliance) with automated escalations, DocuSign integration for authorizations, and Google Workspace for document storage. Built dashboards surfacing high-risk cases.
What were the results?
- ✓$15K+ monthly losses eliminated (prior-auth + refill capture)
- ✓Prior-auth response time: 5 days → 1 day
- ✓Zero lost paperwork since go-live
- ✓Compliance audit preparation time cut 80%