AI Automation Agency
AI Automation Agency That Builds Systems Your Team Actually Keeps
We build AI agents, workflow automations, and CRM systems for B2B companies of 10–200 employees — on Monday.com, HubSpot, n8n, and OpenAI. Since 2017 we've shipped 400+ projects that keep running long after launch.
Here's the uncomfortable truth about this market: the automation that works on demo day is rarely the one still running six months later. APIs change, models get deprecated, the person who built the workflow leaves. That's why we design for durability, attach a measured before/after to every project, and back it with managed plans — so reliability is our problem, not yours.
- Top 1% freelancer on Upwork ↗
- 440+ Upwork projects
- 100% Job Success Score
- 200+ B2B clients since 2017
What we build
AI agents & chatbots
Production AI agents that answer inquiries, qualify leads, and handle support 24/7 across web, SMS, and voice. We've built SMS bots that lifted after-hours coverage from 0% to 100% and screening pipelines that cut response time from 6 hours to 20 minutes — with human handoff when a conversation needs it.
Workflow & data automation
Connect your stack so invoicing, lead routing, data entry, and reporting run automatically — built on n8n, Make, and Power Automate. Every build starts with a baseline of hours currently lost, so the payback is measured, not assumed. Typical result: 10–20 staff hours returned per week.
CRM implementation & migration
Monday.com, HubSpot, Salesforce, Zoho, and Dynamics 365 — architected, migrated, and automated without losing data. We've moved 9,000+ contacts out of spreadsheets into pipelines that cut manual sales-ops work by 75%, and consolidated 16-board Monday.com sprawl into 2 clean boards.
Custom AI integration
OpenAI and Claude wired into your existing tools for document, expense, and screening workflows. Receipt photos become accounting entries, voice notes become HIPAA-compliant reports, job posts become scored leads — designed to keep working when models get deprecated and APIs change.
Our automation stack
We work natively with the tools you already run — and the AI models that power modern automation.
- Monday.com
- HubSpot
- n8n
- OpenAI
- Claude
- Make.com
- Salesforce
- Dynamics 365
- Zapier
- Power Automate
Results from client projects
- Monday.com Enterprise Transformation — 87.5% faster ops16 tangled boards consolidated into 2. New-hire onboarding dropped from 2 weeks to 2 days; automation failures from weekly to under one a month.
- AI-Powered Project Screening — 95% faster reviewA dual Claude pipeline in n8n screens 200+ inbound projects a week with 94% decision accuracy — and added $45K in monthly recurring revenue.
- AI SMS Chatbot — multiple conversations at onceChatGPT on Twilio resolves 78% of tier-1 queries automatically and took after-hours coverage from zero to 100%, with full-context human escalation.
How we work
- 1
Audit
A free 30-minute call, then a short process audit. We baseline what the manual work costs today — in hours and error rates — and pick the automation with the fastest payback to start with.
- 2
Build
Quick automations ship in 1–2 weeks, CRM implementations in 3–8. You see working software on your real data early, expand only after the first build proves its value.
- 3
Manage
Optional Managed Automation from $299/month: 24/7 monitoring and free fixes when third-party APIs change. Most clients stay 3–7 years because the systems keep running.
What it costs
Fixed price agreed before any work starts — scoped on a free 30-minute call. Most teams start with one automation and expand once it pays for itself.
If you already know your platform, go straight to the specialty page: Monday.com implementation, HubSpot implementation, n8n automation, business process automation or AI integration. For the full cost breakdown, see what an AI automation agency costs in 2026.
Quick Automations
$2,000–$5,000
1–2 weeks
Lead routing, email triage, scheduled reports, small integrations. Ships fast, pays back in weeks.
CRM Implementation
$5,000–$25,000
3–8 weeks
Monday.com, HubSpot, Salesforce, Zoho, or Dynamics 365 — full setup with data migration, automations, and team training.
Custom AI Systems
$15,000–$75,000
6–16 weeks
LLM-powered screening, voice AI, document extraction, or custom apps with AI. Built to survive production.
Managed Ongoing
$299–$2,000/mo
Month-to-month
24/7 monitoring, free bug fixes, platform updates, and small improvements. No lock-in, cancel anytime.
Frequently asked questions
What does an AI automation agency do?+
An AI automation agency designs and builds systems that automate your business processes — connecting your CRM, email, and tools so work like lead routing, data entry, reporting, and customer replies happens automatically. Retailbox combines workflow automation (n8n, Make, Power Automate) with AI agents (OpenAI, Claude) and CRM architecture (Monday.com, HubSpot, Salesforce, Dynamics 365).
How much does an AI automation agency cost?+
At Retailbox: quick automations run $2,000–$5,000 (1–2 weeks), CRM implementations $5,000–$25,000 (3–8 weeks), custom AI systems $15,000–$75,000 (6–16 weeks), and managed automation $299–$2,000/month. Most B2B SMB engagements start with one focused high-ROI workflow at a fixed, scoped price agreed after a free 30-minute call.
AI automation agency vs. building in-house — which is better?+
In-house works if you have dedicated automation engineers and time to maintain integrations as third-party APIs change. An agency is faster to value and removes the maintenance burden. Retailbox builds automations designed to survive API changes and team turnover, and offers managed support so a 3 AM failure is our problem, not yours.
Which tools and platforms do you work with?+
CRM: Monday.com, HubSpot, Salesforce, Zoho, Microsoft Dynamics 365. Workflow automation: n8n, Make.com, Zapier, Power Automate. AI: OpenAI, Claude, LangChain, CrewAI. Voice AI: Vapi, Retell, ElevenLabs. We integrate via REST, GraphQL, webhooks, and MCP.
Who do you work with?+
B2B small and mid-market companies — roughly 10 to 200 employees — across healthcare, e-commerce, agencies, manufacturing, pharmacy, logistics, and professional services. Since 2017 we've delivered 400+ projects for 200+ clients.
How long does an AI automation project take?+
Quick automations ship in 1–2 weeks. CRM implementations take 3–8 weeks depending on data migration and team size. Custom AI systems run 6–16 weeks. We ship in stages, so you see the first working automation on your real data within the first weeks — not a demo at the end of a long project.
What results do your clients actually see?+
From published case studies: report creation cut from 30 minutes to 2–3 minutes (90% reduction), inbound screening from 6 hours to 20 minutes, $15K+/month in prevented losses at a specialty pharmacy, 75% fewer manual sales-ops tasks after a CRM migration, and after-hours support coverage from 0% to 100%. Every project starts with a baseline measurement so the result is verifiable.
Ready to automate?
30-minute free call. No obligation. We'll tell you honestly if we're the right fit.